okay, so maybe not angry yet, but annoyed enough.
I’ve been a Telewest subscriber since I moved into my home, and we had it when I was at home. I was happy with the Broadband options and the TV package, but recently I’ve been more and more irritated.
Ever since Virgin Media took over the system, it’s gone down the pan
- They lost Sky 1 and some other sky channel. They claim this is all Sky’s fault but frankly they’re acting like kids about it “Sky have taken their ball and gone home”. Stop making childish analogies and get it sorted – I’m supposed to be paying for this service!
- Their interactive TV has been pretty flakey recently and, whenever I phone up to complain, the automated message says “our engineers expect to have the issue resolved as soon as possible!” well DUH!! You will either have the problem solved as soon as possible, or expect to have it solved in a specific timespan – stop worming out of it!
- I now read that Virgin plans to cut my download speeds. I may rarely go over these speeds, but I do from time to time. If I want to download an Ubuntu install, at around 650 MB, then they’ll kill my download speed. This may affect me only occasionally but you can bet that, when it does, it’s going to be at the worst possible time
So now I’m going to have to go with ADSL and probably SKY TV (I get no reception where i live)